Ovara Technologies Limited (“Ovara”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services or otherwise interact with Ovara.

1. Who We Are

Ovara Technologies Limited provides battery energy storage and EV charging infrastructure and associated services.

For the purposes of UK data protection law, Ovara Technologies Limited is the controller of personal data covered by this policy.

Contact: info@ovara.tech
Registered office: 61-63 St John Street, London, EC1M 4AN, United Kingdom
Company number: Ovara Technologies Limited

2. Information We Collect

Depending on how you interact with us, we may collect:

• Identity and contact information, including your name, organisation, job title, email address and telephone number.

• Enquiry and project information you provide when discussing a potential project, site or commercial requirement.

• Business relationship information, including correspondence and records of our interactions with customers, suppliers and partners.

• Technical information, including IP address, browser type, device information and website usage data.

• Marketing preferences, including whether you have chosen to receive communications from us.

We may also receive professional contact information from publicly available sources, business partners or organisations with which you are associated.

3. How We Use Your Information

We use personal data where necessary to:

• respond to enquiries and assess potential projects;

• provide and manage our products and services;

• communicate with customers, prospective customers, suppliers and partners;

• administer contracts and commercial relationships;

• operate, secure and improve our website and systems;

• maintain appropriate business and regulatory records;

• protect our legal rights and prevent misuse or fraud; and

• send relevant business communications where permitted by law.

We do not sell personal data.

4. Our Lawful Bases

Depending on the circumstances, we process personal data on one or more of the following bases:

Contract: Where processing is necessary to enter into or perform a contract with you.

Legitimate interests: Where reasonably necessary to operate and develop our business, manage relationships, respond to enquiries, maintain security or communicate about relevant services, provided those interests are not overridden by your rights.

Legal obligation: Where processing is necessary to comply with applicable law or regulatory requirements.

Consent: Where we specifically ask for and obtain your consent. Where processing relies on consent, you may withdraw it at any time.

The ICO requires organisations to identify and communicate the lawful basis on which personal data is processed.  

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to operate correctly, understand website usage and improve performance.

Cookies that are strictly necessary may operate without consent. Where consent is legally required for analytics, advertising or other non-essential technologies, we will request it before those technologies are activated.

You can manage applicable preferences through our cookie controls.

The ICO states that visitors must be informed about cookies and that non-essential cookies generally require agreement before use.  

6. Sharing Your Information

We may share personal data where reasonably necessary with trusted organisations supporting our operations, including:

• technology, hosting and IT providers;

• professional advisers;

• contractors and specialist project partners;

• manufacturers, logistics providers and service partners where relevant to a project;

• payment and financial-service providers; and

• regulators, public authorities or law-enforcement bodies where required by law.

Where third parties process personal data on our behalf, we require appropriate contractual and security protections.

7. International Transfers

Some of our technology providers, suppliers or business partners may operate outside the United Kingdom.

Where personal data is transferred internationally, we use an appropriate legal mechanism and safeguards where required by applicable data protection law.

8. Data Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who have a legitimate business need to use it.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, regulatory, accounting and contractual requirements.

Retention periods vary according to the nature of the information and our relationship with you. When information is no longer required, it is deleted, anonymised or securely disposed of as appropriate.

10. Your Rights

Depending on the circumstances, UK data protection law may give you the right to:

• access personal data we hold about you;

• correct inaccurate or incomplete information;

• request deletion of your personal data;

• restrict certain processing;

• object to certain processing;

• receive certain personal data in a portable format; and

• withdraw consent where consent is the basis for processing.

  
  

These rights are subject to applicable legal conditions and exemptions.

To exercise your rights, contact us using the details below.

You also have the right to object to processing based on our legitimate interests and to object at any time to personal data being used for direct marketing. The ICO specifically requires applicable data-protection rights to be communicated to individuals, with the right to object brought clearly to their attention.  

11. Automated Decision-Making

We do not currently use personal data to make solely automated decisions that produce legal or similarly significant effects on individuals.

12. Children’s Privacy

Our website and services are intended for businesses and adult users and are not directed towards children. We do not knowingly seek to collect personal data from children through this website.

13. Changes to This Policy

We may update this Privacy Policy as our business, technology or legal obligations develop.

The current version will always be published on this page with the date of the latest revision.

14. Contact & Complaints

Questions about this Privacy Policy or Ovara’s handling of personal data can be directed to:

Ovara Technologies Limited

61-63 St John Street, London, EC1M 4AN, United Kingdom